Absolute Disgrace – Why Am I Paying R800 for This Garbage?

I've been a loyal customer of Rain for years, but the service has gone from reliable to utterly pathetic. I am beyond furious with how this company has downgraded its quality, yet they still have the audacity to charge me R800 every month for what can only be described as ****.

First, the connection is slower than ever. I can't stream, browse, or do anything productive without constant buffering and interruptions. What am I even paying for? Dial-up speeds in 2025?

Second, the customer service is a joke. Every time I call to complain, I’m met with excuses, vague promises of upgrades, or being put on hold forever. Nothing ever changes. It's like talking to a brick wall.

Lastly, it feels like you’re actively trying to ******* your long-time customers. Why am I paying premium rates for a subpar experience? I’ve been patient, but enough is enough.

Sort this out immediately, or I’ll take my money to a provider that actually cares about delivering quality service. If you're considering this ISP, RUN in the opposite direction.

Do better.