PK
Petrus K

1 reviews | Active since Jul 2020

02 Jul 2020, 12:57

Absent Rain Agents

I received a 4G SimCard from rain on the 11th of June. I got a signal but no Service. I contact Rain per email, numerous times, to no avail. I got only messages back that an agent will assist me, but to date nothing happened. I sit with Sim card that are not working and already paid for a month in advanced. To say that the service of rain is poor, is actually a compliment.

0
Replies (1)
Rain
Rain's reply02 Jul 2020, 13:18
Official
Hi Petrus,

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Fattima