SM
Sibusiso M
1 reviews | Active since Apr 2013
07 Jan 2024, 11:51
A WEEK WITHOUT NETWORK FROM RAIN
A week had passed with out my network been fixed come month end I’ll still have to pay full amount on my subscription to this unreliable network. Rain has certainly not taken my complaint seriously and never have an estimated time as to when the tower will be fixed. Completely unacceptable and would NEVER RECOMMEND THEM TO ANYONE.
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Replies (2)0
Replies (2)
Rain's replyOfficial
07 Jan 2024, 12:14 Hi Sibusiso Magane .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply07 Jan 2024, 12:14
Official
Hi Sibusiso Magane .
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
SM
Sibusiso M's updateReviewer Update
08 Jan 2024, 12:43It’s has been 6 days now guys a whole week with no network?? What am I paying for? I’ve asked your agents what tower is down and it’s Reach Terrence!!! Can you guys please show some urgency and care for your customers. This is mediocre service now.
SM
Sibusiso M's update08 Jan 2024, 12:43
Reviewer Update
It’s has been 6 days now guys a whole week with no network?? What am I paying for? I’ve asked your agents what tower is down and it’s Reach Terrence!!! Can you guys please show some urgency and care for your customers. This is mediocre service now.