A week later and I'm still waiting for my router

Item: Rain
Rating: 1
Author: Karabo M

I am so sick of this, I already paid for my order. No communication at all after. No communication from courier company as well and it has been over the 3-5 days waiting period. I work from home and need the router delivered asap

Helpful (0)

Replies (3)

Rain's replyOfficial

09 Dec 2024, 11:39

Hi Karabo,

Thank you for bringing your delivery query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Rain's reply09 Dec 2024, 11:39

Official

Hi Karabo,

Thank you for bringing your delivery query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Karabo M's updateReviewer Update

10 Dec 2024, 19:32

I’m so sick of these automated responses, I have made multiple calls to you guys about my order. I have not received any feedback from you or the courier company. This is totally unacceptable.

Karabo M's update10 Dec 2024, 19:32

Reviewer Update

I’m so sick of these automated responses, I have made multiple calls to you guys about my order. I have not received any feedback from you or the courier company. This is totally unacceptable.

Karabo M's updateReviewer Update

10 Dec 2024, 20:22

I have been waiting for feedback since Friday, I only get emails and get referred to your chat not

Karabo M's update10 Dec 2024, 20:22

Reviewer Update

I have been waiting for feedback since Friday, I only get emails and get referred to your chat not