HB
Hennie B

1 reviews | Active since Apr 2014

23 Feb 2025, 07:38

A week ago my house burned down

A week ago my house burned down. Had an external router. Send emails every day for 6 days now as a need an insurance quote! I submitted claims now without router and I will see them wherever and whenever I can hurt their brand! Thats a promise!

0
Replies (2)
Rain
Rain's reply23 Feb 2025, 09:30
Official
Hi Hennie

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
HB
Hennie B's update25 Feb 2025, 15:27
Reviewer Update
Without prejudice
No thanks, I cancelled the service! Probably the worst company to deal with! If the insurance claim is not finalised you can contact them.
As a final note. Rain always has an excuse for No customer service!
So I post everything on Hellopeter. It’s time people know how terrible this company is! Looking at the amount of complaints its time you revisit you business model and service proposition!
Regards,