EM
Elvis M
1 reviews | Active since Jun 2018
02 May 2026, 08:27
A very Terrible Services from Rain everyday
My monthly subscription is R625, last week I was advised to pay it and I did. I was told that my services will run until 1st of June. Now they terminated my service because of R25, I told them to add it to my next subscription because this is NOT my fault.
What is it that we need to do in order to be Happy with Rain as customers?
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
02 May 2026, 09:28Hi Elvis
Thank you for bringing this to our attention.
We're looking into the billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into the billing query; we will be in touch to further assist.
Regards,
rain.
Rain's reply02 May 2026, 09:28
Official
Hi Elvis
Thank you for bringing this to our attention.
We're looking into the billing query; we will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention.
We're looking into the billing query; we will be in touch to further assist.
Regards,
rain.
EM
Elvis M's updateReviewer Update
02 May 2026, 10:39I do not owe any previous Monthly subscription.
The payment I made on the 24th of April, was to run me until the 25th of May.
I only change the date of payment on the 24th of April to be the 1st, then you disconnected my services on the 24th of April.
Since I have changed my payment date to the 1st and I have paid fully for May.
You do not have a right to go and debit again on the 1st of May.
The payment I made on the 24th of April, was to run me until the 25th of May.
I only change the date of payment on the 24th of April to be the 1st, then you disconnected my services on the 24th of April.
Since I have changed my payment date to the 1st and I have paid fully for May.
You do not have a right to go and debit again on the 1st of May.
EM
Elvis M's update02 May 2026, 10:39
Reviewer Update
I do not owe any previous Monthly subscription.
The payment I made on the 24th of April, was to run me until the 25th of May.
I only change the date of payment on the 24th of April to be the 1st, then you disconnected my services on the 24th of April.
Since I have changed my payment date to the 1st and I have paid fully for May.
You do not have a right to go and debit again on the 1st of May.
The payment I made on the 24th of April, was to run me until the 25th of May.
I only change the date of payment on the 24th of April to be the 1st, then you disconnected my services on the 24th of April.
Since I have changed my payment date to the 1st and I have paid fully for May.
You do not have a right to go and debit again on the 1st of May.
EM
Elvis M's updateReviewer Update
02 May 2026, 11:48I still don't get this.
Kindly call me: ***
Kindly call me: ***
EM
Elvis M's update02 May 2026, 11:48
Reviewer Update
I still don't get this.
Kindly call me: ***
Kindly call me: ***
EM
Elvis M's updateReviewer Update
04 May 2026, 12:53Rain is just so Useless.
I've paid for the service for May and you just decide to switch on and off my services whenever you feel like.
Kindly refund my R625, for the 24th of April 2026. So that I can start afresh and pay for May
I've paid for the service for May and you just decide to switch on and off my services whenever you feel like.
Kindly refund my R625, for the 24th of April 2026. So that I can start afresh and pay for May
EM
Elvis M's update04 May 2026, 12:53
Reviewer Update
Rain is just so Useless.
I've paid for the service for May and you just decide to switch on and off my services whenever you feel like.
Kindly refund my R625, for the 24th of April 2026. So that I can start afresh and pay for May
I've paid for the service for May and you just decide to switch on and off my services whenever you feel like.
Kindly refund my R625, for the 24th of April 2026. So that I can start afresh and pay for May
EM
Elvis M's updateReviewer Update
04 May 2026, 20:29Rain is *********** it's customers.
You pay and you don't get the service.
What a ******* company
You pay and you don't get the service.
What a ******* company
EM
Elvis M's update04 May 2026, 20:29
Reviewer Update
Rain is *********** it's customers.
You pay and you don't get the service.
What a ******* company
You pay and you don't get the service.
What a ******* company