A very disappointed customer

Dear Fattima and Yeoline. As a new customer, I am deeply concerned about the connection speed I am getting on your 4g service. It is nowhere near the 10mb that you are promising your clients and makes it impossible to perform my work duties from home! I am shocked to see all the negative reviews on Hello Peter about the same problem I am having. It was so quick and easy for me to sign up and for RAIN to take my money.. I should have read the reviews on here before signing up... A very disappointed customer! Maybe RAIN should spend less money on false advertising and more money on infrastructure and customer support.