XM
Xilombe M

1 reviews | Active since Dec 2022

24 Mar 2026, 10:53

A TOTAL ****! RAIN wants money for WIFI connection they disconnected for a FULL month, BUT they want that payment, HOW!?1

A TOTAL ****! RAIN wants money for WIFI they never provided!

I was with RAIN for over 6 years and was treated like *******! I reached out to RAIN, was put through to the support team. Spoke to a Jam and Asa, both agents sounded like international people that are sitting somewhere in North Caroline or Georgia in the USA with no concern about how South Africans are treated by RAIN, very nonchalant!

Despite having a WhatsApp number used, they are PURE ****MERS! Because there, you talk to a machine who has no understanding of the BIG issue here, WHICH IS the MONEY they want to deduct whilst they disconnected WIFI for the entire month! Pathetic! they are worse than the Yahoo boys who's *****s money from people, RAIN is WORSE, CANCELLATION is not a thing, until you pay the money they THINK you owe for a service they disconnected for an entire month, EVIL and must be *******!

0
Replies (1)
Rain
Rain's reply24 Mar 2026, 11:03
Official
Hi Xilombe,

We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.

Thank you.
rain.