A terrible experience with Rain - Double Debit Nightmare

A terrible experience with Rain - Double Debit Nightmare I am writing this review to express my extreme disappointment with Rain's service. On August 1, 2025, I was double-debited for my Wi-Fi, which caused an unexpected and severe financial burden. I had to take out a personal loan to cover the unexpected expense and avoid further financial penalties.

The most frustrating part of this ordeal has been the complete lack of support from Rain's customer service team. I have called multiple times, only to be transferred repeatedly, with the call being cut off every single time. It feels like I'm being deliberately ignored and left to deal with a problem that they created.

Because of Rain's mistake, I am now in debt and have to pay interest on a loan. My greatest fear is that at the end of this month, I will be double-debited again, which would push me into an even worse financial situation. I am at my wit's end and don't know what to do. The company's negligence has caused me immense stress and financial hardship.