A Rain of problems with unprofessional service providers

I’ve been using Rain for over 2 years without any issues and out of nowhere I started having little to no coverage since the beginning of April. I talked to almost all the consultants who all assured me a skilled engineer will contact me to fix my problem which no one did. They keep making me do the same diagnosis routine ending up with the issue not being resolved at all. Until this day they have no idea where the issue is or how to resolve it. I wouldn’t Recommend such a headache to anyone.