MA
Merion A

1 reviews | Active since Jun 2024

01 Jul 2024, 15:44

A **** of a company

Double deduction, I came on this very platform to address the issue of a double deduction last month, well guess what you still went and double deducted my account again I send you proof of the deduction, they ignored my emails

0
Replies (5)
Rain
Rain's reply01 Jul 2024, 15:59
Official
Hi Merion,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MA
Merion A's update01 Jul 2024, 17:07
Reviewer Update
Hi

I've already send proof of payment, which reference number do I need to use because I've already send this proof on the 27th already
MA
Merion A's update02 Jul 2024, 12:25
Reviewer Update
Hi

Please note that my wifi is off, they saying I'm owing money,please rectify this
MA
Merion A's update02 Jul 2024, 15:12
Reviewer Update
But why would you disconnect the wifi knowing very well that I have paid, you even took an extra amount on top of that
MA
Merion A's update04 Jul 2024, 08:29
Reviewer Update
Has my issue been resolved it's been 3 days now, I don't have internet I haven't heard anything from you, I have reported the additional amount to my bank as a *****ulent amount

Please restore my internet and refund me now