A few weeks ago I expressed my disgust in their services, where I was disconnected because of their ignorance in accountancy and or credit control

A few weeks ago I expressed my disgust in their services, where I was disconnected because of their ignorance in accountancy and or credit control. As I explained in the previous post, according to rain i was disconnected because of an outstanding balance. I did not argue that because I was aware of a small amount outstanding, and when speaking to a consultant about 2 weeks ago we confirmed my payment of R559.00 on the 6th November 2023, however i still need to make a payment R 769.00. So I called in again and spoke to the arrogant unprofessional untrained consultant, where he informed me that the amount due to pay by the 1st December 2023 R769.00 I confirmed this with him a good couple of times, and he agreed and confirmed!! So now we get to the 1st of December...low and behold, I cant even say to my surprise, because I think this is how this company operates....on my App an amount due R1298,58😱🤷🏼♀️ I contact them on Monday morning the 4th December 2023, and I am informed that my my account was written off and in order to reinstate I must the amount outstanding and then reapply!? No these people are Opportunists and obviously dont have any business ethics!! Are the owners/Directors even aware of how their company is Operating??