1 reviews | Active since Jul 2023
91 year old Mum need...
<div>91 year old Mum needs to retire to safety... but that requires huge funds! How can the old family farm homestead generate an income? It is lost in a now historic lifestyle... but with fast reliable WiFi we can soon be opening a guesthouse to modern travelers to South Africa of all ages! RainOne has supp**** our Wifi and Mobile in such lightning speed and zero hassle... and at an exceptionally affordable low price... that with business up and flying, dear old Mum is now retiring reassured much sooner and safer than expected,and will be chatting relaxed with her grandchildren in London and son in Houston with no more internet hiccups. A shout out of sincere thanks to Rain staff member Mpendulo Maseko, and a deeply felt thank you to Rain founder member and old school friend Michael Jordaan for his dignified and diplomatic drive! Sincerely, Geoffrey Wright</div>
Again after 30 emails and 50 phone calls I have urgently asked the company to resolve my issues with their product. This time telling them how their pathetic after sales service has direct negative impact on the future of a 91 year old elderly lady in her retirement, my mother, as well as that Rain's disgusting inefficient customer service it negatively effects me and my mental health living with a DISABILITY!!!
Rain rep**** with an email where they THANKED me for saying their service was a "positive experience"???.
Did a human employee read this?
No an automated computer response... i.e. rain does not give a damn about customers.
SEE FOR YOURSELF EMALI BELOW:
"Hi Geoffrey.Thank you for those great words, we are glad to have provided you with a positive experience.Regards
rain "
And...
Rain's internet is still not working, Rain's 2 sim cards are still not allowing me to make calls or use internet.
I can not order food.
I can not call my doctor.
I can not run my business.
Hello rain.
Resolve the problems with your service!!!
TRY CALLING ME, YOUR CUSTOMER.
Geoffrey Wright
***
Again after 30 emails and 50 phone calls I have urgently asked the company to resolve my issues with their product. This time telling them how their pathetic after sales service has direct negative impact on the future of a 91 year old elderly lady in her retirement, my mother, as well as that Rain's disgusting inefficient customer service it negatively effects me and my mental health living with a DISABILITY!!!
Rain rep**** with an email where they THANKED me for saying their service was a "positive experience"???.
Did a human employee read this?
No an automated computer response... i.e. rain does not give a damn about customers.
SEE FOR YOURSELF EMALI BELOW:
"Hi Geoffrey.Thank you for those great words, we are glad to have provided you with a positive experience.Regards
rain "
And...
Rain's internet is still not working, Rain's 2 sim cards are still not allowing me to make calls or use internet.
I can not order food.
I can not call my doctor.
I can not run my business.
Hello rain.
Resolve the problems with your service!!!
TRY CALLING ME, YOUR CUSTOMER.
Geoffrey Wright
***
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.