PS
Precious S
1 reviews | Active since Nov 2015
25 Apr 2026, 11:02
*****.
After using rain for year and continuously reporting connection issues I decided to cancel it. Their rentions team called me to try and retain the agreement I told him I want to cancel as it was nolonger working and I'd go days without connection.
They continued to try and bill me, I contacted their support and they did not help until today when they sent me an invoice again saying I'm in areas.
I wouldn't recommend their service, the support team is very bad at their job.
Keeping someone's account active though they requested to cancel and still billing them is *****.
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
25 Apr 2026, 12:49Hi Precious,
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.
Rain's reply25 Apr 2026, 12:49
Official
Hi Precious,
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.
We sincerely apologize that your experience hasn’t been up to standard.Our team is addressing this urgently.
Kind regards,rain.
PS
Precious S's updateReviewer Update
25 Apr 2026, 13:17I'm taking this case further to the ombudsman man
PS
Precious S's update25 Apr 2026, 13:17
Reviewer Update
I'm taking this case further to the ombudsman man
