PJ
Palesa J
1 reviews | Active since Dec 2016
20 Mar 2025, 19:06
****
Please cancel my subscription because the service I been receiving from rain is *******, I am complaining every month to no help. I have upgraded to 60mbs but the whole month my speed has been below 30mpbs m told the matter has been escalated to a different department. Please don’t expect payment this month because it’s been **** dealing with this network
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
20 Mar 2025, 19:17Hey Palesa J,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply20 Mar 2025, 19:17
Official
Hey Palesa J,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
PJ
Palesa J's updateReviewer Update
20 Mar 2025, 20:00Every time the tower is down while am expected to pay a full installment, the whole month the has had issues, this copy and paste was the previous response. Please cancel my subscription
PJ
Palesa J's update20 Mar 2025, 20:00
Reviewer Update
Every time the tower is down while am expected to pay a full installment, the whole month the has had issues, this copy and paste was the previous response. Please cancel my subscription
PJ
Palesa J's updateReviewer Update
21 Mar 2025, 07:22My address is 11048 Nokukwane Street Olievenhoutbos Centurion, how did u know if my tower was down if u still asking for my address, look at the screen shot of the speed test while am supposed to be on 60mbps. Tell me how to cancel because u not answering my request
I can’t put an attachment but I have taken screenshots am on 5,95 mbps download and 0.91 upload
I can’t put an attachment but I have taken screenshots am on 5,95 mbps download and 0.91 upload
PJ
Palesa J's update21 Mar 2025, 07:22
Reviewer Update
My address is 11048 Nokukwane Street Olievenhoutbos Centurion, how did u know if my tower was down if u still asking for my address, look at the screen shot of the speed test while am supposed to be on 60mbps. Tell me how to cancel because u not answering my request
I can’t put an attachment but I have taken screenshots am on 5,95 mbps download and 0.91 upload
I can’t put an attachment but I have taken screenshots am on 5,95 mbps download and 0.91 upload
PJ
Palesa J's updateReviewer Update
21 Mar 2025, 08:23Thank you meaning cancellations will be finalized
PJ
Palesa J's update21 Mar 2025, 08:23
Reviewer Update
Thank you meaning cancellations will be finalized