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I made a payment to rain and they deducted the money and system worked again instantly as payment was successful , the next day while I’m working my Wi-Fi goes off and I was in a work meeting. I had to Quickly buy data for my mobile phone and hot spot my laptop which requires a lot of data . I spoke to the first call centre agent lefu and he told me to send proof of payment but doesn’t give me a reference numbers . I had to call again with my airtime and then I was given a reference number . Now I must play the waiting game