NM
Nay M
1 reviews | Active since Jan 2023
01 Aug 2024, 07:01
*******
Rain us a *****. I requested cancellation on my plan during the second week of July. All well and good, it was said cancellation will be done and from the 1st August I will not need to pay anything. Today, I get debited!!
I was previously warned about this but ignored and gave them the benefit of the doubt. Worst part it, when you want them to debit you account, they never ****en do but when you don't want them to, they do!! Useless employees that can't follow compliance guides because no call back was done! No 21 day cancellation period was advised to me either!! I want my refund today!!!!
Helpful (0)
Replies (2)0
Replies (2)Rain's replyOfficial
01 Aug 2024, 07:46Hi Nay M,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply01 Aug 2024, 07:46
Official
Hi Nay M,
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing this to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NM
Nay M's updateReviewer Update
01 Aug 2024, 08:18Cancelation reference number?? When I requested cancellation, you did not give me a Ref number nor did anybody contact me. You guys only go out of your way when there a bad reviews on here. You can see there was a cancellation request
NM
Nay M's update01 Aug 2024, 08:18
Reviewer Update
Cancelation reference number?? When I requested cancellation, you did not give me a Ref number nor did anybody contact me. You guys only go out of your way when there a bad reviews on here. You can see there was a cancellation request
