1 reviews | Active since Oct 2020
#***6
This is the most annoy service i've received from RAIN, I made payment on the 25th of Feb via PAY@ and you said the payment didn't go through even though my bank confirmed that the payment went through and I was told by your agent that I need to Pay the R535 again as the first payment isn't showing, I did another payment on the 27th and now I made 2 payments of R535 towards RAIN in Feb, and I have sent the PoP and still haven't received any feedback because RAIN doesn't answer their emails, this is one way of making sure we stop using this internet network because your customer service is bad and no one responses to emails, and when you call you are referred to the same email service where you never get response from. Please pay back my money.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your billing complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
