TM
Tshepo M

1 reviews | Active since Oct 2021

07 Nov 2022, 10:27

5G tower in Klipfontein View is down and it is going on and off when it is raining

5G tower in Klipfontein View is down and it goes on and off when it is raining. Last night at 22h00 when it started raining it went down and it went down again at 10h00 today. I don't have connection as we speak.

And please don't bull**** me with loadshedding and standards repsond.

Why don't I have connection?

0
Replies (33)
Rain
Rain's reply07 Nov 2022, 10:59
Official
Hi Tshepo.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
TM
Tshepo M's update08 Nov 2022, 15:50
Reviewer Update
Good Day

I don't have connection again and network is been going on and off the whole day. Currently I don't have a connection.

It is really ridiculous now. What's going?
TM
Tshepo M's update08 Nov 2022, 15:51
Reviewer Update
I really have to lodge a complaint the whole week about the same thing.

TM
Tshepo M's update08 Nov 2022, 21:27
Reviewer Update
5G tower in Klipfontein View is down and you telling me I must around the router. The network light is red as we speak and it's 21h25.
TM
Tshepo M's update09 Nov 2022, 09:00
Reviewer Update
There is no 5G network since 21h08 last night.

What is going on? There's no way we can get service without interruptions? Your network team is so useless, how can you provide such poor service? I piad your subscription, turn on the ****ing network now.
TM
Tshepo M's update09 Nov 2022, 09:23
Reviewer Update
I don't have network and the network light is red.
TM
Tshepo M's update09 Nov 2022, 11:14
Reviewer Update
Noted but kindly be advised that you displayed incompetence on 5G service so ICASA must look into this matter. It shockingly impossible to experience such network interruptions. They are honestly beyond understanding.
TM
Tshepo M's update09 Nov 2022, 14:04
Reviewer Update
Updates on the tower?
Rain
Rain's reply14 Nov 2022, 15:52
Official
Hi 

How has the connection been?
TM
Tshepo M's update15 Nov 2022, 08:54
Reviewer Update
Good Day

It was great but today I don't have connection since I turned the router on this morning.

Kindly advise what is the problem.

Tshepo Malekutu

Warm regards
TM
Tshepo M's update16 Nov 2022, 13:18
Reviewer Update
Good Day

Kindly be advised that there is no connection for 5G starting from 13h00 today.

Please advise regarding the issue.
TM
Tshepo M's update16 Nov 2022, 14:14
Reviewer Update
It was online for 10 minutes and it is offline now again
TM
Tshepo M's update16 Nov 2022, 14:21
Reviewer Update
Okay, thank you.
TM
Tshepo M's update16 Nov 2022, 16:52
Reviewer Update
Good Day

Please check your G5 tower because it's been on and off the whole day. It offline now.

It is really annoying!!!
TM
Tshepo M's update16 Nov 2022, 17:30
Reviewer Update
What's wrong with the tower? That minor alarm is affecting the network. Why would be offline for 10 minutes and online 10 minutes the whole day?
TM
Tshepo M's update16 Nov 2022, 18:04
Reviewer Update
Your 5G network service is way beyond poor.

I have stressed out that the too much network interruptions with 5G network. That way too much and it a concern.
TM
Tshepo M's update17 Nov 2022, 10:51
Reviewer Update
Good Day

The issue is still persist about on and off. Please restart the tower or something.

I have been reporting this issue since yesterday and it started to irate me. So it is going to be on for 10 minutes and off for 10 minutes and on for 10 minutes?
TM
Tshepo M's update17 Nov 2022, 10:52
Reviewer Update
It is offline now as we speak now
TM
Tshepo M's update17 Nov 2022, 11:11
Reviewer Update
I don't have connection, please advise what is the problem???? 😡😡😡
TM
Tshepo M's update17 Nov 2022, 11:33
Reviewer Update
What's happening with connection? I don't have connection.
TM
Tshepo M's update17 Nov 2022, 12:20
Reviewer Update
This issue started on Sunday.


Rain
Rain's reply17 Nov 2022, 12:49
Official
I do see that, and I do apologize for the inconvenience
TM
Tshepo M's update17 Nov 2022, 16:05
Reviewer Update
Good Day

Any updates on the tower?

Tshepo Malekutu

Warm regards
TM
Tshepo M's update17 Nov 2022, 17:12
Reviewer Update
Noted
Rain
Rain's reply17 Nov 2022, 18:01
Official
Thank you
TM
Tshepo M's update17 Nov 2022, 19:44
Reviewer Update
I would like to request that today must be credited because I don't have connection and your network is doing on and off since Monday.
TM
Tshepo M's update30 Nov 2022, 18:19
Reviewer Update
Good Day

Kindly note that 5G Tower is down since this morning and there is no connection.

Kindly advise urgently as I need to watch world cup. You have been so fantastic for the last two weeks.
TM
Tshepo M's update01 Dec 2022, 08:39
Reviewer Update
Good Day

Kindly advise if there any updates regarding this tower.

I did not have competition since yesterday.
TM
Tshepo M's update01 Dec 2022, 10:04
Reviewer Update
Thank you. It still down.
TM
Tshepo M's update01 Dec 2022, 11:33
Reviewer Update
Good Day

Kindly advise about the tower. Is there any updates?
TM
Tshepo M's update01 Dec 2022, 16:33
Reviewer Update
This whole thing started tor **** me off now.

You just debited my account today and there is no ****ing service. So you technician will take years to fix this


TM
Tshepo M's update02 Dec 2022, 08:29
Reviewer Update
Good Day

Please provide updates about the 5G Tower. It's been three days. What is happening? Stop responding with stardard reply


I must be credited for the 29th November going forward
TM
Tshepo M's update07 Dec 2022, 09:27
Reviewer Update
Good Day

Please check if there is alarm and advise what the issue because I don't have connection