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Tshepo M

1 reviews | Active since Oct 2021

20 Mar 2024, 19:21

5G tower in Klipfontein View

5G tower in Klipfontein View area does not connect.

It's offline and I am connected to useless 4G tower. 😡😡😡😡😡😡😡😡😡😡

0
Replies (5)
Rain
Rain's reply21 Mar 2024, 08:09
Official
Hi Tshepo Malekutu

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
TM
Tshepo M's update21 Mar 2024, 08:36
Reviewer Update
Noted and I must be credited for 5G service that is disconnected
TM
Tshepo M's update26 Mar 2024, 19:53
Reviewer Update
You ****ing crazy!!! Your 4G connection poor quality and therefore I can't stream anything about. I didn't sign up for poor 4G services.

I have sign up for 5G services. This ****ing ****** 5G tower is offline now and it was offline last week.

Kindly ensure that I am credited for three days without 5G connection last week. There's nothing for Mahala.

In the event your 5G tower is offline and I don't have 5G connection;I will be credited accordingly☝️☝️☝️☝️
TM
Tshepo M's update26 Mar 2024, 19:55
Reviewer Update
Kindly ensure that I am credited for last week three days.

A new credit will start today again. I did not sign up for 4G services and I do not want to hear a ****ing thing about 4G.
TM
Tshepo M's update01 Apr 2024, 10:50
Reviewer Update
Kindly note that you debited ****ing R529 today.

What the **** for?

*** confirmed that I will be credited for down time of 5G.

Please initiate refund urgently.

You were supposed to debit R400.