KM
Kgomotso M

1 reviews | Active since Oct 2018

19 Jun 2020, 23:24

5G Router Still not working

Very bad service they reply after weeks. I bought a 5 G router its been almost 4 weeks now and it's still now working and I checked the coverage before buying and it said I do have a coverage.

I did everything I can. I tried also did what they suggested and I still can't get coverage. The blue dot is 4 streets away from me.

I want to return this useless thing and get my money back

0
Replies (3)
Rain
Rain's reply20 Jun 2020, 11:34
Official
Hi there Kgomotso,

Itumeleng will be in contact with you shortly.

We will surely get this sorted out and hopefully get you connected and put a smile back on your face.

Regards 

PETER  
KM
Kgomotso M's update22 Jun 2020, 10:04
Reviewer Update
Hi

What is your definition of shortly? I am still waiting for a call from Itumeleng. What is the ETA around this. It's almost month end since I got this router and still not working. Now it light green on 4G but still no internet

I am working from home, my work require internet hence I bought this and I need this to, either work or return and get my money back this week.
KM
Kgomotso M's update22 Jun 2020, 10:05
Reviewer Update
My contact ***