PN
Peter N
1 reviews | Active since Jul 2015
20 Dec 2022, 19:40
5G Poor Network connection
I don't know what's happening with RAIN their 5G network is ridiculous. I cannot connect at all, I am struggling & work from home.
Now I am now using my phone data just to complete the meetings I have, yet I am paying the WIFI.
I called the call centre several times for almost 2 weeks now and given me a ref ***, that technicians are on site and are working on it yet we going for 3 weeks now.
I am really struggling and not sure I continue further now with this .
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
20 Dec 2022, 19:50Hi Peter
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
Rain's reply20 Dec 2022, 19:50
Official
Hi Peter
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
Rain's replyOfficial
20 Dec 2022, 19:54Please provide me with your detailed address where the device is being used as on the system I have Apsey Street, Industrial, Sedibeng, but it shows that you are connecting to a site in Vosloorus
Rain's reply20 Dec 2022, 19:54
Official
Please provide me with your detailed address where the device is being used as on the system I have Apsey Street, Industrial, Sedibeng, but it shows that you are connecting to a site in Vosloorus
PN
Peter N's updateReviewer Update
20 Dec 2022, 20:26Hi No its 6127 Blackbuck street Dawn Park Boksburg. Name of the complex Dawn City.
PN
Peter N's update20 Dec 2022, 20:26
Reviewer Update
Hi No its 6127 Blackbuck street Dawn Park Boksburg. Name of the complex Dawn City.
PN
Peter N's updateReviewer Update
21 Dec 2022, 16:25Is this a major issue that it takes days. Please guys just advise. Can't they just replace them it's over weeks now, it would be unfair hiding the real reason or challenge rain is facing but not communicating. Rain is just a massive company to just shut down for days. I even recommended now I can't struggle while I am using it for work. Will this takes the rest of December? Please advise.
PN
Peter N's update21 Dec 2022, 16:25
Reviewer Update
Is this a major issue that it takes days. Please guys just advise. Can't they just replace them it's over weeks now, it would be unfair hiding the real reason or challenge rain is facing but not communicating. Rain is just a massive company to just shut down for days. I even recommended now I can't struggle while I am using it for work. Will this takes the rest of December? Please advise.