TM
Tsepo M

1 reviews | Active since Jun 2020

01 Dec 2023, 17:55

5G Down for the Millionth time

Hi people of rain, your internet is down again AGAIN!!! less than a week after it went down.. i demand for every day i dont have it until it is restored to be deducted from my bill better yet give me a free month because i have been complaining about the same thing every month for weeks at a time, i also demand to know why the **** you cant fix it and have it stay fix because this **** is annoying and disrespectful and absolutely disgusting of you as a service

i am tired of this **** please just be a proper ISP for once

*** for the account and the router is 39 11th Road.

0
Replies (11)
Rain
Rain's reply01 Dec 2023, 18:21
Official
Hi Tsepo

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.

Thank you.

 rain.
TM
Tsepo M's update03 Dec 2023, 08:18
Reviewer Update
The internet is down yet again, like it was never up
TM
Tsepo M's update11 Dec 2023, 19:12
Reviewer Update
barely a week and i'm back here again complaining about the same thing. my wifi is down again.
TM
Tsepo M's update11 Dec 2023, 19:17
Reviewer Update
I swear to yall i wont get tires of writing these every time my wifi goes off. yet again I am here complaining about the thing for the millionth time, not even 7 days could pass without an issue what actual **** guys... Not even a week of stable connectivity? are you for real, then you have the audacity to send an email about early billing.

account is under: ***

TM
Tsepo M's update12 Dec 2023, 10:07
Reviewer Update
You can send the technician. Is it possible send him through him today? tomorrow I won't be around for most of the day
TM
Tsepo M's update12 Dec 2023, 10:44
Reviewer Update
Sir?
TM
Tsepo M's update12 Dec 2023, 12:04
Reviewer Update
I did get permission from the building as discussed on the phone
TM
Tsepo M's update12 Dec 2023, 13:11
Reviewer Update
Come on dude its been three hours, is this technician going to be able to come today yes or no? so i can know when to make an arrangement for him to come
TM
Tsepo M's update12 Dec 2023, 13:24
Reviewer Update
I am out of data now, please call,
TM
Tsepo M's update14 Dec 2023, 14:06
Reviewer Update
Hello

I have been waiting for a call from the technician since morning, its late afternoon now.. i called the main number that had called yesterday twice now, at 9:17am and at 13:17pm to find out if there will be someone coming and both times was told ye technician sent out would call promptly and still have received no such phone call. Is there a technician coming today yes or no?
TM
Tsepo M's update14 Dec 2023, 16:43
Reviewer Update
he came eventually thank you