SM
Shahida M

1 reviews | Active since Aug 2019

07 Nov 2022, 18:46

5G down again

Why do I not have any connection again on my 5G product there's no network again this happens a lot why can't I have a stable connection for more than a week unacceptable the worst part is I have to pay full price I don't get a discount and this has been happening now more more than a month since I signed up

0
Replies (4)
Rain
Rain's reply07 Nov 2022, 18:52
Official

Hi Shahida 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain

Best regards,

Rain
Rain's reply07 Nov 2022, 18:56
Official
Please note the sites you are connecting sites you are currently connected to is experiencing technical difficulties, our technicians are working on restoring the site as possible, currently, we have no ETR.

We do apologize for the inconvenience caused.

Best regards,

SM
Shahida M's update07 Nov 2022, 19:00
Reviewer Update
Since when has there been a problem
Rain
Rain's reply07 Nov 2022, 19:24
Official
Today the tower started experiencing a problem 

Best regards,