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Esmeralda

1 reviews | Active since Jun 2023

17 Aug 2023, 15:30

5G Coverage with 10mbps unacceptable!

I am battling with the weakest network possible. Paying for a 5G coverage at a speed of 10mbps definitely not what I am paying for. I am using this network for work and at this point I have lost alot of decent sale because my network is just too weak. I deal with calls through a Voip line on this network and it is truly disappointing. I am writing this review because about 2 tickets no response. Attend to this urgently

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Replies (2)
Rain
Rain's reply17 Aug 2023, 15:47
Official
Hi Esmeralda,

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.
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Esmeralda's update17 Aug 2023, 19:37
Reviewer Update
This issue isn't a new issue. A colleague of mine based in Durban on 4G Coverage has 127mbps. I have been patience but it's since the end of July I am experiencing this difficulty. That still doesn't solve my problem as an individual working remotely.