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Ndzame N
1 reviews | Active since Sept 2022
15 Jan 2023, 09:39
5 consecutive days with internet and a completely useless call centre
We have had 5 consecutive days without internet in total 8 days this month and I am expected to pay the instalment as usual. This call centre is completely useless they don't have a ****ing clue how to resolve issues. They claim to escalate but no one is coming back to me
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
15 Jan 2023, 09:50 Hi Ndzame
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply15 Jan 2023, 09:50
Official
Hi Ndzame
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
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Ndzame N's updateReviewer Update
20 Jan 2023, 10:24Thank you Note that the internet is back you can't charge me for the more than half of Jan of not having internet.
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Ndzame N's update20 Jan 2023, 10:24
Reviewer Update
Thank you Note that the internet is back you can't charge me for the more than half of Jan of not having internet.
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Ndzame N's updateReviewer Update
20 Jan 2023, 10:37Hi I am on the unlimited home 5g premium.
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Ndzame N's update20 Jan 2023, 10:37
Reviewer Update
Hi I am on the unlimited home 5g premium.