1 reviews | Active since May 2021
****
RAIN since you are ****ming people and decided not to answer our Calls, then we are going to deal and attend to your ***** here, could you provide me with my credit contract agreement and a copy of your NCR registration certificate. You've shared my personal information with nudebt without a valid reasons to do so. I have taken a decision to file a formal complaint with NCR, the information regulator and ICASA, urgently provide me with a credit agreement that's was entered into between myself and Rain.
I do not owe RAIN anything, I contact your customer care service to suspend my service this was confirmed by your consultant and then you went ahead to debit my account, I requested a refund and this was done, you further reactivated the service without my permission and my account accumulated arrears due to non-payment, if there is no payment on the account the onus is on you to suspend the service until the account is updated as it's a month to month contract, let's see how far this goes who stand to lose.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
