WB
Wesley B
1 reviews | Active since Sept 2023
23 Sept 2023, 10:15
.
Very disappointed with Rain. Their customer service is utterly horrible l. I've wasted so much airtime to try and get hold of the customer care but no luck. Have been without internet for 2 weeks now. This is ridiculous. I've never experienced such bad customer support.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
23 Sept 2023, 10:19Hi Wesley
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply23 Sept 2023, 10:19
Official
Hi Wesley
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
WB
Wesley B's updateReviewer Update
01 Oct 2023, 17:36Hi Rain
I saw the billing adjustment and I appreciate it so much. You guys answered my question before I asked it. At the moment im struggling a little bit to get some internet. I've reset the router now and no luck. Maybe in about an hour it'll be restored. Working 100% from Wednesday up until now.
Regards Wesley
I saw the billing adjustment and I appreciate it so much. You guys answered my question before I asked it. At the moment im struggling a little bit to get some internet. I've reset the router now and no luck. Maybe in about an hour it'll be restored. Working 100% from Wednesday up until now.
Regards Wesley
WB
Wesley B's update01 Oct 2023, 17:36
Reviewer Update
Hi Rain
I saw the billing adjustment and I appreciate it so much. You guys answered my question before I asked it. At the moment im struggling a little bit to get some internet. I've reset the router now and no luck. Maybe in about an hour it'll be restored. Working 100% from Wednesday up until now.
Regards Wesley
I saw the billing adjustment and I appreciate it so much. You guys answered my question before I asked it. At the moment im struggling a little bit to get some internet. I've reset the router now and no luck. Maybe in about an hour it'll be restored. Working 100% from Wednesday up until now.
Regards Wesley