dY
dylan Y

1 reviews | Active since Mar 2012

26 May 2026, 07:34

*******

This company does not allow you to cancel your subscription, I have tried multiple times, I haven't been using their services for 3 months and they continuously attempt to debit you and this has led to an accrual of 3 months worth of outstanding payments that they want settled in order to cancel. The quality of the network they provide is really poor with high latency and you get less speed then you pay for, you pay for 100mb line but lucky if you pull 30mb/s and then they make it impossible for you to cancel the product you over pay for.

0
Replies (1)
Rain
Rain's reply26 May 2026, 08:10
Official
Hi dylan, 

We're sorry your rain experience hasn't been as good as you expected.
 
Thank you for bringing this to our attention we are currently looking into your cancellation query and will be in touch with you to assist further.

Thank you.
rain.