KW
Kenneth W
1 reviews | Active since Apr 2021
11 Apr 2021, 17:31
3 weeks No internet destroying my business
Well 3 weeks we have been unable to work or make suitable connection. I have phoned near daily.... Facebook messages... Lodged complaints on there website. Rep**** to the generic email response of is your problem still persisting. Been forced to pay for a service I'm not receiving..... I don't know what more to do as I can't work I have used so much data which is so expensive just to try keep a few customers. Rain please restore my service this is unexceptable
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
12 Apr 2021, 07:22Good morning, Kenneth.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Rain's reply12 Apr 2021, 07:22
Official
Good morning, Kenneth.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.
Thank you
Kind Regards
rain
