KW
Kenneth W

1 reviews | Active since Apr 2021

11 Apr 2021, 17:31

3 weeks No internet destroying my business

Well 3 weeks we have been unable to work or make suitable connection. I have phoned near daily.... Facebook messages... Lodged complaints on there website. Rep**** to the generic email response of is your problem still persisting. Been forced to pay for a service I'm not receiving..... I don't know what more to do as I can't work I have used so much data which is so expensive just to try keep a few customers. Rain please restore my service this is unexceptable

0
Replies (1)
Rain
Rain's reply12 Apr 2021, 07:22
Official
Good morning, Kenneth.

Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing team for further assistance.

Thank you 

Kind Regards 
rain