VS
Vuyo S
1 reviews | Active since Jun 2011
23 Dec 2025, 12:46
3 days Normal network - no support
Day 3 of no network. Very poor customer service. You text a bot and human consultant are mostly non-existent. When they do eventually call, they are passing the buck through escalation. I paid for this service I am not getting. What a ****
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Replies (2)0
Replies (2)
Rain's replyOfficial
23 Dec 2025, 13:34 Hi Vuyo,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Rain's reply23 Dec 2025, 13:34
Official
Hi Vuyo,
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your query to our attention,
We will be in touch to further assist.
Regards,
rain.
VS
Vuyo S's updateReviewer Update
25 Dec 2025, 06:46Still No Network. Day 5. Another escalation. 1 consultant blatantly said, no this router does not move around from place to place. Yet I have been traveling to this exact spot for years with this router. And if there were simi**** network issues, the support from Rain solved them in minutes. Now there is numerous escalations,and lying consultants. Linking to other towers is not that time consuming, for example my fnb Sim card works perfectly here. Is it possible that there is No intentions from Rain to resolve this?
VS
Vuyo S's update25 Dec 2025, 06:46
Reviewer Update
Still No Network. Day 5. Another escalation. 1 consultant blatantly said, no this router does not move around from place to place. Yet I have been traveling to this exact spot for years with this router. And if there were simi**** network issues, the support from Rain solved them in minutes. Now there is numerous escalations,and lying consultants. Linking to other towers is not that time consuming, for example my fnb Sim card works perfectly here. Is it possible that there is No intentions from Rain to resolve this?