pM
precious M

1 reviews | Active since Dec 2023

06 Jan 2024, 10:40

****!!!!

Guys please do yourself a favor and stay away from the money making **** company, they keep on debting my account yet they disconnected my service, Dec the 20th the debted R1000 from my account and i never used their internet, i called and they said my simcard was damaged and they did simswap which i received on the 4th, today the 6th am disconnected again they say i have to pay 559.

0
Replies (12)
Rain
Rain's reply06 Jan 2024, 10:51
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
pM
precious M's update06 Jan 2024, 11:03
Reviewer Update
The staff are very rude,they even drop my calls after waiting on the line for 16min to be attended to😥
pM
precious M's update06 Jan 2024, 12:06
Reviewer Update
So what happened to the money which i paid in december yet my simcard was damaged?
pM
precious M's update06 Jan 2024, 12:07
Reviewer Update
I only received the simcard on the 4th
pM
precious M's update06 Jan 2024, 12:08
Reviewer Update
Or I just pay for nothing?
pM
precious M's update06 Jan 2024, 12:19
Reviewer Update
What outstanding balance?? Can i request all the calls recorded,because i called to understand what's going to happen since i paid yet simcard was not working, and i was told that my credit will be credited when i received simcardsimcard, but clearly that's how u **** peoples
pM
precious M's update06 Jan 2024, 12:20
Reviewer Update
Ur service is terrible, the staff know nothing, am told different stories everytime i call
pM
precious M's update06 Jan 2024, 12:22
Reviewer Update
How can i have an outstanding without simcard this is nonsense... You ***** people s hard earned money just like that and you think it ok?
pM
precious M's update06 Jan 2024, 12:28
Reviewer Update
Also i have proof of all payment i made in October, in my bank statement it shows that on the 02/10/23 i paid 279*2 , so it clearly shows me ur used to *****ing people's money


pM
precious M's update06 Jan 2024, 13:25
Reviewer Update
Ok no problem
pM
precious M's update06 Jan 2024, 13:52
Reviewer Update
Thank you for assisting
Rain
Rain's reply06 Jan 2024, 14:40
Official
Hi

It was a pleasure to be of service.

Regards,
rain.