LD
Lefa D
1 reviews | Active since Nov 2021
06 Feb 2026, 10:04
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Rain is full of nonsense! my account was due for r589 on the 1st, on the 2nd i did a promise to pay with r50, and on the 3rd i paid the remaining balance. My internet is not working, they're telling me i am owing them r539. when i ask what happened to the one i paid on the 3rd they said its subscription credit but my promise to pay is still outstanding. when i ask them to take the credit and pay the balance of the promise to pay they tell me they cant do that. how does this make sense? why would i have credit and still be owing at the same time?
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Replies (1)Rain's replyOfficial
06 Feb 2026, 11:14Hi Lefa
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply06 Feb 2026, 11:14
Official
Hi Lefa
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
