bM
bheki M

1 reviews | Active since Aug 2010

08 Jun 2023, 13:40

24 hrs response time

I am not sure what is the response time for Rain customer service but 24 hrs to reply to a complaint is such poor service. I was double debited by Rain again this month and I can't seem to connect to anyone that can assist me.

0
Replies (1)
Rain
Rain's reply08 Jun 2023, 13:50
Official
Hi bheki.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you,
rain.