SN
Samukelo N

1 reviews | Active since Jun 2022

14 Jun 2022, 08:59

20 Days Without WiFi

This is my 3rd review on Hello Peter in a month!

I still dont have Wifi for 20 DAYS NOW! I give up! You deserve to be shut down as a company because you don’t know how to treat your customers. All you know is to take money and fail to provide services. What a disgrace! I still haven’t gotten my Wifi back. You keep messing up addresses when delivering a new sim card to me. You still haven’t given me any notice on when you’ll reimburse me for the 20 days I’ve been without Wifi.

I also mentioned I spent over R500 on data the first time I complained about you here which is now over R700. You haven’t mentioned that you’ll reimburse me for that.

You guys are a disgrace. Worst network provider! Worst customer service! I officially hate you company! This is my last month with you. I want to take this to the papers too. I HATE YOU

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Replies (1)
Rain
Rain's reply14 Jun 2022, 09:05
Official
Hi Samukelo 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.