MT
Mthokozisi T
1 reviews | Active since Mar 2024
16 Dec 2025, 08:00
***2 | FIX MY ISSUE
Rain has the worst support I have ever seen. I have been without Wifi/LTE for about a week now. They do not update you on your issue. Telling you to reboot and try again. Knowing very well, no progress has been made. I am disgusted by how generic your support team sounds and by your lack of care for your customers. We pay you for a service, not excuses. Tickets clearly mean nothing to this ISP. Ticket ***2 I have been waiting for an update, but I have to contact your support or AI, I can't tell the difference. Thanks for nothing, guys, really, have a great festive season and a happy New Year.
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Replies (1)0
Replies (1)Rain's replyOfficial
16 Dec 2025, 08:23Hi Mthokozisi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply16 Dec 2025, 08:23
Official
Hi Mthokozisi
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
