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kevin B

1 reviews | Active since Apr 2013

05 Oct 2023, 21:47

***2 bad signal

Every day from 18h00till pass midnight I have problems with my rain signal it just hung keeps on buffering. I'm using this to work from and for the past week the signal is horrible please can you look in to this please

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Replies (13)
Rain
Rain's reply06 Oct 2023, 09:54
Official
Hi Kevin,

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you. 

rain 

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kevin B's update06 Oct 2023, 13:50
Reviewer Update
Thank you so much will await the call tonight
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kevin B's update06 Oct 2023, 18:31
Reviewer Update
Hi guys again my network is on and of keeps on buffering
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kevin B's update06 Oct 2023, 18:41
Reviewer Update
https://speed.rain.co.za/
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kevin B's update06 Oct 2023, 18:44
Reviewer Update
Down load speed 33mbps and up load25.2mbps. Please help
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kevin B's update09 Oct 2023, 12:35
Reviewer Update
Still slow and network just keep on dropping someone said they will call me on Friday at 18h00 still no feedback. Please can you guys please help me please 🙏
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kevin B's update10 Oct 2023, 18:14
Reviewer Update
Still no luck still the same problem is it posible to install the out side router ,have recieved permision for a out side router .have moved the router to a few points still the same problem
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kevin B's update11 Oct 2023, 18:18
Reviewer Update
Good evening. Please tell me what more I need to do to get this resolved. 1.i can't work from home as my network is not stable. I'm on calls the hole day and even have to be logged in at night. Tell me if your work gets affected how will you feel paying for a service that is on and off Please advise me urgently please
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kevin B's update12 Oct 2023, 12:51
Reviewer Update
please note i have moved to a new place in horiozion view and have moved the routed in the hole house but still no network
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kevin B's update12 Oct 2023, 14:35
Reviewer Update
please tell me is it possible for me to try the outside router ,.or if i can buy the router ,?
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kevin B's update18 Oct 2023, 09:26
Reviewer Update
Good Day ,
Im writing this again ,please give me a call please ,im working from home today and my network is keep on droping please i need help .have moved the router all over the house but still droping,please can you help me please

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kevin B's update18 Oct 2023, 09:43
Reviewer Update
i have even put the router outside pointing in the direction of the satelite ,and moved the router to different spaces ,but no luck network still droping ,please i so need help and assistance please net work still dropping
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kevin B's update19 Oct 2023, 14:07
Reviewer Update
No one is calling me to advice. Is this the type of service I'm going to receive