NM
Nomsa M

1 reviews | Active since Dec 2020

10 May 2024, 10:22

+***2

Rain has the worst Service in all Honesty and their call center agents are the most rude people and not always willing to help how is that business operating they have the worst service, they sold me a Faulty router as an old person my daughter referred me to Rain but its the worst i had to call 10 people to get them to fetch the faulty router and finally the came to collect it the router was packaged with 2 sim cards and router covers as part of the package so when the driver came to pick the faulty router to deliver the new router I mistakenly packed the 2 sim cards and covers thinking the new package will come with all that it turns out now i have been sent to pillar from post now because I have been calling I need the 2 sim cards and the covers it was it is part of my package no one wants to return the items back I call everyday no one wants to return them back

0
Replies (2)
Rain
Rain's reply10 May 2024, 10:36
Official
Hi,

We're sorry your rain experience hasn't been as good as you expected. We're going to get on this ASAP. 

Thank you. 
rain. 
NM
Nomsa M's update10 May 2024, 10:52
Reviewer Update
Thanks for calling back Rain please lets try to resolve