TM
Tsepo M

1 reviews | Active since Jun 2020

04 Sept 2023, 19:03

11th Road KEW 5G connection

Second day without 5G connection since it went off yesterday at 6pm without warning or explanation, whats happening?

0
Replies (10)
Rain
Rain's reply04 Sept 2023, 19:12
Official
Hi 
Tsepo Matjaka

 We're really sorry your rain experience hasn't been as good as you expected.

 We're going to get on this asap.

 Thank you,

 Rain
TM
Tsepo M's update06 Sept 2023, 18:34
Reviewer Update
Hi

Any update on when the tower might be back up? Kinda starting to lag behind work a little too much😅.
TM
Tsepo M's update07 Sept 2023, 12:00
Reviewer Update
Hello? update?
TM
Tsepo M's update09 Sept 2023, 08:40
Reviewer Update
i'm gonna assume that your "senior engineer" or whatever doesn't work weekends... either that or your people are gonna wait for loadshedding to go down, seriously can this thing be fixed already... unless its rocket science to fix a two
TM
Tsepo M's update14 Sept 2023, 12:38
Reviewer Update
hi

have the towers been fixed?
TM
Tsepo M's update15 Sept 2023, 20:01
Reviewer Update
i had the patience to wait because i honestly had hope that maybe this time it would be quicker.... but it seems at this point are yall building a new tower because this is absolute ******* at this point "senior engineers" my left ****ing foot... please ensure you cancel the entire bill for the router i have been asking to receive internet for basically 14 days and it will be 18 days by the end of the weekend because there's nothing being done all while you all masquerade at actually doing something while in fact you are doing entirely nothing at all and throwing the senior engineers stuff around.
TM
Tsepo M's update15 Sept 2023, 20:05
Reviewer Update
i pay for you internet service so i can work for a living and in the 14 days where i havent been working where on EARTH do you think i'm getting the internet to do what i do for a living when you're intentionally depriving me and mine of the literal food on the table and in this economy no less... please honestly answer me that question i'd really like to know? or perhaps you can ask the "senior geniuses" you have "working" on the towers
TM
Tsepo M's update06 Oct 2023, 09:30
Reviewer Update
Hello, the 5G has been going on and off since yesterday and now it is simply off, might i ask what it is this time?

because it seems every time after the bill is paid on the first week of every new month there's always something and there's barely been any loadshedding lately.
TM
Tsepo M's update06 Oct 2023, 20:14
Reviewer Update
39 11th Road 5G is down, what is happening?
TM
Tsepo M's update07 Nov 2023, 12:37
Reviewer Update
Hi

I am currently experiencing the same issue, at the same time of the month as every single month.. why is it down now?