ND
Nolizwi D
1 reviews | Active since Mar 2023
13 Mar 2023, 14:18
10 DAYS LATER STILL NO REVERSAL FROM RAIN
I am sooo tired of calling rain and complain about the same thing but getting different stories everytime. 1st I was told that the money was reversed into my account on the 27th then they changed and said 28 then they said it was credited (don't know what that means) then they said it was reversed on the 4th someone even said they cannot see a refund..no man this is not fair at all because this money was not supposed to be deducted in the 1st place now am getting stories of 7-10 days and today it the 10th day still nothing.i am not happy at all
Helpful (0)
Replies (8)0
Replies (8)
Rain's replyOfficial
13 Mar 2023, 14:19Hi Nolizwi.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
Rain's reply13 Mar 2023, 14:19
Official
Hi Nolizwi.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
ND
Nolizwi D's updateReviewer Update
13 Mar 2023, 14:33I would like to see R540 back into my account,I do not care to reduce the weight of my next bill,the point is that money was taken from my account and you are coming up with excuses for not being able to pay it back
ND
Nolizwi D's update13 Mar 2023, 14:33
Reviewer Update
I would like to see R540 back into my account,I do not care to reduce the weight of my next bill,the point is that money was taken from my account and you are coming up with excuses for not being able to pay it back
ND
Nolizwi D's updateReviewer Update
13 Mar 2023, 14:58I would like to see R540 back into my account,I do not care to reduce the weight of my next bill,the point is that money was taken from my account and you are coming up with excuses for not being able to pay it back
ND
Nolizwi D's update13 Mar 2023, 14:58
Reviewer Update
I would like to see R540 back into my account,I do not care to reduce the weight of my next bill,the point is that money was taken from my account and you are coming up with excuses for not being able to pay it back
ND
Nolizwi D's updateReviewer Update
13 Mar 2023, 15:07Today is the 10th day so how long will my refund take
ND
Nolizwi D's update13 Mar 2023, 15:07
Reviewer Update
Today is the 10th day so how long will my refund take
ND
Nolizwi D's updateReviewer Update
14 Mar 2023, 09:25Can I please get feedback on this,I do not wanna make another phone call and get another different story
ND
Nolizwi D's update14 Mar 2023, 09:25
Reviewer Update
Can I please get feedback on this,I do not wanna make another phone call and get another different story
ND
Nolizwi D's updateReviewer Update
14 Mar 2023, 12:10Please provide proof that it was done because I called the bank and they say there is no amount that was reversed on the 27th or any other day from then till today,yho am tired I want my money please
ND
Nolizwi D's update14 Mar 2023, 12:10
Reviewer Update
Please provide proof that it was done because I called the bank and they say there is no amount that was reversed on the 27th or any other day from then till today,yho am tired I want my money please
ND
Nolizwi D's updateReviewer Update
15 Mar 2023, 11:02Good day,I am still waiting for the proof of payment because yesterday someone from your billing department called and requested my banking details to do an EFT but still I haven't got my money.
ND
Nolizwi D's update15 Mar 2023, 11:02
Reviewer Update
Good day,I am still waiting for the proof of payment because yesterday someone from your billing department called and requested my banking details to do an EFT but still I haven't got my money.
ND
Nolizwi D's updateReviewer Update
15 Mar 2023, 12:43Any feedback from your billing department?
ND
Nolizwi D's update15 Mar 2023, 12:43
Reviewer Update
Any feedback from your billing department?