1 reviews | Active since Jun 2021
1 star is too much
This is my 3rd review with the exact same issue.
Again, no support via contact centre.
When you guys advertise you should say " please contact support via hello peter as we only respond to customers on there"
Every month, i have no internet for hours.
I end up having to buy data out of pocket for my pocket router but come month end you guys debit a full amount but i will not be getting reimbursed for my expenses.
Please do not come with bull excuses like: you guys checked and everything is fine on your side because i would not be on here writing a review if it was.
Dont tell me about trouble shooting to remove the sim and powering off the device i have done it!!!
Please, i would love to hear your excuse this time.
Again, i pay you guys for a full month!! give me a full month of service!!!
This is appalling and im disgusted by the putrid service provided.
Its like you guys love hello peter, do you guys strive off complaints?
very very disappointed.
I already know what you going to ask me, please give your address so we can check.
so predictable with your same lame excuses.
My address is 27 witberg road heideveld capetown 7764
I had to return to office as the device is currently still offline at home
My address is 27 witberg road heideveld capetown 7764
I had to return to office as the device is currently still offline at home
The 5g light just stays yellow and goes green intermitted.
I follow the trouble shoot but nothing.
it does this for longer periods every month but this time its been 24 hours and that is unacceptable.
The 5g light just stays yellow and goes green intermitted.
I follow the trouble shoot but nothing.
it does this for longer periods every month but this time its been 24 hours and that is unacceptable.
