DV
Douw V
1 reviews | Active since Feb 2021
18 Feb 2021, 20:24
1
My rain simkaart got cut of on 18/02/2021. Because they say I haven’t payed my account (but i paid it on 10/02/2021) after i send proof of payment they still couldn’t help me in any way the best way they could help me is “we wil call you back”. But they don’t call back or let me know anything simkaart still inactive.
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Replies (2)
Rain's replyOfficial
19 Feb 2021, 07:39Good morning Douw.
I trust you are well
I would like to apologize for the service you gave experienced so far. Please note that an email was sent to you yesterday at 18:20 pm please respond to it that is the person who will assist you.
Kind Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far. Please note that an email was sent to you yesterday at 18:20 pm please respond to it that is the person who will assist you.
Kind Regards
Mosa
Rain's reply19 Feb 2021, 07:39
Official
Good morning Douw.
I trust you are well
I would like to apologize for the service you gave experienced so far. Please note that an email was sent to you yesterday at 18:20 pm please respond to it that is the person who will assist you.
Kind Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far. Please note that an email was sent to you yesterday at 18:20 pm please respond to it that is the person who will assist you.
Kind Regards
Mosa
DV
Douw V's updateReviewer Update
19 Feb 2021, 09:59Rain can still not get back to me with answers the phone just gets hung up every time that i want to speak to someone no one has any answers on whats wrong and the people that do answer say they cant help me so whats the next step what can you do in this situation!!
DV
Douw V's update19 Feb 2021, 09:59
Reviewer Update
Rain can still not get back to me with answers the phone just gets hung up every time that i want to speak to someone no one has any answers on whats wrong and the people that do answer say they cant help me so whats the next step what can you do in this situation!!