NS
Nicole S

1 reviews | Active since Oct 2026

25 Oct 2026, 08:28

*******

*******!!!!! My partner and I used their router for 2 months, we moved out of our house and did not renew the internet. They have then deducted money from my *** for something I haven't used and now they trying to take more money off my *** after my I cancelled our *** with them, they cannot stop the payments, customer care does not help at all you speak to a robot. They tell you send an email to this *** and when you do, you get a mail back saying this *** is not monitored so you cannot send mails like what the heck! They have ****** R1500 from me!

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Replies (1)
Rain
Rain's reply25 Oct 2026, 09:07
Official

Hi Nicole,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your query and will be in touch with you to assist further.

Thank you.

rain.