BA
Bk A
1 reviews | Active since Apr 2025
06 Jun 2025, 12:10
0 star. absolutley appauling service!
After experiencing bad to no connectivity and receiving horrible support. i decided to cancel the service. retention phoned me and offered discounts if i stayed. I stayed, i got billed full amount no discount was app****. furthermore. the service got cancelled anyways because it was a legacy product" i still got billed again after the service was cancelled. now i am being blue ticked when i need a refund. No one ever calls you back.
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Replies (2)
Rain's replyOfficial
06 Jun 2025, 12:31Hi Bk,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your refund query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your refund query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply06 Jun 2025, 12:31
Official
Hi Bk,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your refund query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your refund query and will be in touch with you to assist further.
Thank you.
rain.
BA
Bk A's updateReviewer Update
06 Jun 2025, 14:22What about the 50% discounts i was promised for march, april and may?
BA
Bk A's update06 Jun 2025, 14:22
Reviewer Update
What about the 50% discounts i was promised for march, april and may?