1 reviews | Active since Oct 2020
0 ****s given
I would prefer to give them a 0 rating, That would properly describe the amount of service delivery they give. quick and easy to take my money every month but give 0 ****s to what the customer actually pays for. I have made 6 complaints regarding issues over the past 4 months, i am still waiting for any kind of resolution. I logged on yesterday only to discover that my router is apparently connected to a tower in a completely different province, 232kms away. Go figure. If you cant deliver the service you promise rather close your doors instead of *****ing peoples money that are actually trying to find a service that works. Your company and service is absolute trash, I am definitely going to be going further with this.
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Yeoline
