Scores reflect the Overall AI Score for each category
Based on recent customer reviews, PMC Jewellery is largely praised for helpful service, well priced watch straps, phone covers and gadgets, and products that match their online descriptions. Shoppers highlight an easy website, useful tracking updates and quality that often exceeds expectations. Frustrations centre on orders shipped from China, extended delivery waits, unexpected import tax and difficulty securing returns or refunds, with one buyer reporting a refund still outstanding well past the promised window. Quick resolution of an incorrect order shows the team can respond well when engaged.
TrustIndex
4.8
NPS Score
100
Recommended: Very Likely
Oct '25 - Sep '26
Frequently Asked Questions About PMC Jewellery
What do customers say about PMC Jewellery?
Based on recent customer reviews, PMC Jewellery is largely praised for helpful service, well priced watch straps, phone covers and gadgets, and products that match their online descriptions. Shoppers highlight an easy website, useful tracking updates and quality that often exceeds expectations. Frustrations centre on orders shipped from China, extended delivery waits, unexpected import tax and difficulty securing returns or refunds, with one buyer reporting a refund still outstanding well past the promised window. Quick resolution of an incorrect order shows the team can respond well when engaged.
Is PMC Jewellery trustworthy?
PMC Jewellery has a TrustIndex of 4.8 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked PMC Jewellery across 285 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Aug 2026
I bought a item from...
I bought a item from them but they send the wrong item but when I let them know about it they sorted it out very quick and professionally I bought another item with them and I’m not disappointed great stuff PMC
1 reviews | Active since Aug 2026
I bought a item from...
I bought a item from them but they send the wrong item but when I let them know about it they sorted it out very quick and professionally I bought another item with them and I’m not disappointed great stuff PMC
1 reviews | Active since Dec 2024
No Returns | No Communication
I'm not sure if these people are drop shipping from China or if it's a Chinese company acting like a local one. DO NOT support this company unless you are 100% sure about the item you have ordered, as you cannot return items. Honestly, You are better off ordering off TEMU, they stock the exact same products for a fraction of the price, and you can actually return them if you need to.
1 reviews | Active since Dec 2024
No Returns | No Communication
I'm not sure if these people are drop shipping from China or if it's a Chinese company acting like a local one. DO NOT support this company unless you are 100% sure about the item you have ordered, as you cannot return items. Honestly, You are better off ordering off TEMU, they stock the exact same products for a fraction of the price, and you can actually return them if you need to.
1 reviews | Active since Jan 2017
They do not refund!!!
On 23 September 2025 I placed an order the evening. On the 24th I received a message saying it will be shipped from China and I am responsible for the import tax. Within minutes I respond to cancel my order as I was unaware it needs to be imported. After going back and forth for a few days I received a message on 29 September that my refund was processed and will take up to 15 business days to reflect. Today 17 October 2025 when i followed up I was told "sorry your refund is still processing"... It is 15 business days after they told me it is already processed!!!!
1 reviews | Active since Jan 2017
They do not refund!!!
On 23 September 2025 I placed an order the evening. On the 24th I received a message saying it will be shipped from China and I am responsible for the import tax. Within minutes I respond to cancel my order as I was unaware it needs to be imported. After going back and forth for a few days I received a message on 29 September that my refund was processed and will take up to 15 business days to reflect. Today 17 October 2025 when i followed up I was told "sorry your refund is still processing"... It is 15 business days after they told me it is already processed!!!!