Disappointed by Pi by MTN

I am very disappointed by Pi by MTN. I ordered a sim card on their site and paid the R50 that was due, this order was processed on the 4th of June 2026 but I only got my order today (08 July 2026), after over a month. During the wait I have been trying to contact them on the numbers they have provided and each number I called, the consultant would say they have no order that is connected to me or my account. On a different day, one of the consultants I spoke to said my sim card was delivered to a different address in a different province. Today when the sim card was delivered, the courier driver was very rude as well, accusing me of having my phone off meanwhile he dialed the wrong number. Now that I am trying to activate it by going on their site, I see that my account is deactivated and I would need to buy a new sim card and pay again for the new one. This whole thing of the Pi by MTN is a **** according to me. I am so disappointed cause not only did I wait for over a month for the sim card, I wasted my money buying it in the first place.

I don't even how to reach them