Would recommend another provider... :(

There customer service consists of blaming you for not knowing there internal policy! I have tried to cancel my account and still being billed 9 months later. Their response is "Did you follow up?" or "We cannot cancel you account with out providing us with a full set of details". I am going to take this matter to small claims court. Really sad that Openweb is so poor at looking after customers. Would suggest you look else where before choosing them.