DP
David P

1 reviews | Active since May 2018

21 Nov 2018, 19:23

Worst Service Provider Ever

I have never had such a poor service from any service provider as what I've had from OpenWeb. Their Payment system failed on many occasions in June, July 2018. After months of attempting to get them to get their payment system working. We gave up hope. the website was suspended in August. We went on with life. Finally we decide to call them again in they give us an account to pay and their us an amount of R86, we proceed to pay plus extra credit of. They reactivate the website and after a few hours suspend it again. claiming all those months that they failed to provide us with a payment method. that we must pay for all those months that the site was suspended with no amicable service. Attempting to call customer care, they divert my number and cut it off. Going onto their Facebook page, there is no form of communication or even messaging. I briefly saw a bill that we owe R6.90. Shortly thereafter we had no access. DO NOT DO BUSINESS WITH THE COMPANY. YOU WILL REGRET IT!!!

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