WORST BUSINESS EVER TO DEAL WITH

WORST COMPANY EVER!!!!! I ERRONEOUSLY PAID MONEY INTO THEIR ACCOUNT. I HAVE WAITED 2 DAYS TO SPEAK TO JOHAN.. WHO THE HECK IS JOHAN?? IS HE THE ONLY ONE WORKING THERE??? THE LADY'S VOICE ON THE SWITCHBOARD IRRITATES THE HELL OUT OF A PERSON. I INSISTED TO SPEAK TO SOMEONE AND WAS TOLD MANAGEMENT WILL CALL ME BACK.. AFTER I SENT THEM PROOF OF PAYMENT.. OH MY WORD.. HOW CAN ANY BUSINESS OPERATE LIKE THIS???